Thread regarding Comcast layoffs

Anyone in CXSO have any idea about specialty Queues, Retention, Fulfillment and ECM, any reassurance would be helpful.


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Post ID: @OP+1m5n8dnrc

18 replies (most recent on top)

@aw for specialty Queues though, they're front lines.

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Post ID: @ax+1m5n8dnrc

Base management is expected to go through a ‘soft’ rebuild, per se.

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Post ID: @aw+1m5n8dnrc

@as i was refering to the previous name, i am aware its now under Base Management.

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Post ID: @av+1m5n8dnrc

CXSO isn’t even the name of th department anymore. Hasn’t been for months. And you think they’ll keep you employed? Good luck.

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Post ID: @as+1m5n8dnrc

@ap same here I got enrolled in that. Im in construction bau. Theories?

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Post ID: @ar+1m5n8dnrc

@ap what department?

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Post ID: @aq+1m5n8dnrc

I work sun thru thurs... just checked my email. Nothing bad but I'm enrolled in a training, Critical thinking with AI

gotta be kidding me...

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Post ID: @ap+1m5n8dnrc

@af if true that's fuxked up.

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Post ID: @an+1m5n8dnrc

@af what team may i ask?

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Post ID: @ag+1m5n8dnrc

CXSO here. So, I have a 15-minute meeting with the VP Tuesday morning, and my vacation was just denied.

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Post ID: @af+1m5n8dnrc

@ad No, not a clue and we probably won't until Monday.

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Post ID: @ae+1m5n8dnrc

@ab in CXSO?

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Post ID: @ac+1m5n8dnrc

@a7 It's really crazy seeing the mgmt drones on Linkedin still posting jobs that they are trying to fill, or (perhaps worse) congratulating new hires that literally just accepted an offer here. What an absolute dumpster fire.

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Post ID: @ab+1m5n8dnrc

@a7 So are we on the frontlines at risk?

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Post ID: @aa+1m5n8dnrc

@a6 The disconnect is wild. It’s business as usual across the company with things like CTJ, Circle of Success, ENPS and I even heard that some folks who were JUST laid-off in HR and Learning are apparently still working on some event for Nov or Dec. Meanwhile, employees don’t even know if they’ll have jobs. You would think some of these things would be put on pause given the uncertainty and stress people are dealing with right now. Leadership seems completely disconnected from what employees are actually experiencing.

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Post ID: @a7+1m5n8dnrc

@a5 That's Crazy!!! So we don't know if we have jobs but we do have CommTech. Wow.

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Post ID: @a6+1m5n8dnrc

No info other than CommTechJeopardy is still a go! Team members getting paid to study and the expense of the games plus they can sign for OT still, yet layoffs and cuts abound.
Priorities are so whack around here…

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Post ID: @a5+1m5n8dnrc

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