Thread regarding Centene Corp. layoffs

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@a3 "The savings show up now. The consequences show up later, usually after the people who made the decisions have moved on." This is so well said.

This is the entire business model of the big consulting firms - BCG, McKinsey, Accenture. Make the spreadsheet look good this quarter, who cares about after that? The future is for su-kers.

@aa ahhh yes, The Great Centene Knowledge Yeet of 2025-2026…

cognizant (adj.): having knowledge or awareness; fully informed.

In practicality, Centene chose the wrong path. Cut the people who know the systems, history, dependencies, and why any of it works. And the comes the best part: outsource it to Cognizant.

Nothing says “Cognizant” quite like getting rid of everyone who was actually cognizant. But again…. margin.

I’m old enough to remember optimizing for best business outcomes and now it’s just optimizing for next quarter. 🙄

This will all go down in the “what not to do as a business” in future MBA studies, if AI doesn’t whack us all soon.

@OP This is an eye opener. I certainly wish I had known about Cognizant last year. They have their claws in a lot of companies and so many employees are harmed one way or another. I quit my company (financial services) instead of going along with the rebadging scheme. I’ll wager my replacement is an H1B cog who earns less than I did. So who pockets the difference? I fear for those around the world who are either forced to go to cognizant or lose their job. What a sad state of affairs.

@OP Shareholders probably have no idea how rickety some of this stuff is behind the curtain. But who cares about that when everyone’s chasing the stock du jour, amirite?

Cut the people who actually know how it works. Hand it to contractors who won’t ultimately own the outcome. Call it efficiency and tell Wall Street how much money you’re saving. Yay margin!

Then when it breaks, who owns it? Centene blames Cognizant. Cognizant blames requirements. IT blames the business. Everyone has somewhere else to point and there’s no throat to choke. We’ve already seen how accountability works at the top. When things go sideways, somehow it’s always more employees headed into the meat grinder. 🤷‍♂️

Meanwhile, the people who knew the systems, the history, and all the weird reasons things work the way they do are gone. Poof.

The savings show up now. The consequences show up later, usually after the people who made the decisions have moved on. It’s straight-up smoke and mirrors. And one he-l of a gamble with other people’s healthcare.