Thread regarding Comcast layoffs

Earnings call

A lot of people have already commented on the $1B+ in restructuring costs expected in Q4, mostly severance. And I think we all know exactly what that means.

But did anyone catch Brian Roberts’ comments at the very end of the earnings call?

That had to be one of the most spectacularly tone-deaf statements I’ve ever heard from a CEO. Is this man genuinely that disconnected from reality?

He actually talked about the incredible enthusiasm he’s feeling from employees and how excited everyone is about where the company is headed.

Seriously? What alternate universe is he living in?

If he bothered to set foot on literally any floor of any company building, he’d find something slightly different: fear, uncertainty, anxiety, and people genuinely freaking out about their futures. Morale is in the gutter. But apparently, from the executive suite, it all looks like sunshine and rainbows.

Maybe Brian hasn’t spent much time in the office lately? Sounds like someone could use a little RTO himself.

And the real irony? This is a perfect illustration of exactly why the company is in the position it’s in.

Nobody dares tell Brian the truth. Not the people on the front lines, not middle management, and apparently not even the executives at the very top. People are terrified of challenging him, so instead they tell him exactly what he wants to hear.

And Brian? He doesn’t seem particularly interested in hearing anything else. Why would he? He’s already convinced himself he knows everything.

That’s what happens when you surround yourself with people who are too afraid to tell you the truth. Eventually, you start believing your own PR.

A billion dollars in severance, employees terrified about their livelihoods, and the guy at the top is celebrating how enthusiastic everyone is.

You really couldn’t make this stuff up.


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| 23 views | | 11 replies (last 20 days ago) | Reply
Post ID: @OP+1m5kdc0sz

11 replies (most recent on top)

Great post! Both funny and right to the point. We can list 100 things that’s gone wrong within Comcast, but it does start from the top and flows down. This post captures exactly what’s going on.

Even the board of directors are handpicked by Brian so they are also just sitting and nodding their heads instead of questioning Brian and get details on what’s happening with the company.

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Post ID: @cf+1m5kdc0sz

The ppl who were advising him must all be gone bcs there’s no way this guy got Comcast as big as it is over the last 20+ years. He’s a tone deaf a-s hat with no forward thinking who probably still thinks the voice remote is a pinnacle of engineering and makes comcast innovative. Customers hate us, we know exactly why. Do they address it? No they double down on the issues and say we’ll just cut employees to make up for the lost customers. Sounds like a solid business plan

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Post ID: @ca+1m5kdc0sz

he wants to sell the company. if he was talking about morale as it truly is and the lack of innovation and excitement for the future, it would turn off prospective buyers.

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Post ID: @c0+1m5kdc0sz

@a8 Sorry for all you guys, which team? We haven't heard anything at all since last years disastrous engineering division reorg

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Post ID: @bn+1m5kdc0sz

@OP strong men make good times, weak men make hard times.

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Post ID: @bk+1m5kdc0sz

There was an open letter sent from this site to Michael A months ago to open his eyes to this. So that he didn’t on board with Rosie glasses.

https://www.thelayoff.com/t/1kxmc4nzr

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Post ID: @ba+1m5kdc0sz

@OP There’s a name for this: organizational silence. Amy Edmondson writes about it in The Fearless Organization, and from what I’ve seen, it’s a huge part of Comcast’s culture. People learn what happens when they challenge leadership, so they stop saying what they actually think. Concerns get watered down as they move up, and executives hear the version that keeps everyone out of trouble. Eventually, they mistake that silence for agreement.

I’ve seen it at the VP level and above. Brian isn’t immune, and neither are the rest of senior leadership or the board. Every leader should understand how easily this happens around them, and question whether people feel safe enough to be honest with them. If employees are afraid to tell you what’s wrong, how would you know everyone is enthusiastic?

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Post ID: @b9+1m5kdc0sz

Don't forget the new C*O folks that were announced at the beginning of the call.

Brian's replacement team looks forward to the new C*O folks leadership, welcome aboard!

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Post ID: @a9+1m5kdc0sz

They just laid off my whole team and not one person saw it coming.

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Post ID: @a8+1m5kdc0sz

Super well said! I just recently abandoned ship with over 16 years of tenure. After dodging a wave of layoffs within my team, I wasn't willing to stick this one out. Not a single coworker, within or outside of my department, was enthusiastic about the future of Comcast. Leaving was a difficult decision, but time will soon tell if I made the right call when I find out what happens to the rest of my team.

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Post ID: @a5+1m5kdc0sz

And he was at the sixers game today.

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Post ID: @a4+1m5kdc0sz

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