Thread regarding USAA layoffs

What's the point of staying at USAA

I heard respected and tenured employees escorted out today. Why do they do that to good people. You poured your heart and soul to this company, gave up most of your life serving those who serve, and then one day, escort you out of the building, in shame.


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| 161 views | | 12 replies (last 27 days ago) | Reply
Post ID: @OP+1m4y5tgnb

12 replies (most recent on top)

@ah I see what you did there by bringing Delta! lol. But hey, a lot of people were celebrating on her exit!

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Post ID: @f4+1m4y5tgnb

@ah ironically enough, the employees are also members.

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Post ID: @f3+1m4y5tgnb

Creepy Joe tell lies that I am sure

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Post ID: @ay+1m4y5tgnb

@a6 according to joe they were necessary and our team is better now

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Post ID: @ax+1m4y5tgnb

@a9 r/USAA

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Post ID: @ar+1m4y5tgnb

Delta Airlines CEO was interviewed recently on cable news and he said that they take care of their employees first so that the employees could take care of their customers.

At USAA, the CEO is very willing to sacrifice its employees for the members. As an employee, which company would you rather be at.

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Post ID: @ah+1m4y5tgnb

Competitors now target the same military families who were once highly loyal. These organizations are larger, expanding more rapidly, and returning more deposits to their members. Loyalty can no longer be assumed, and superficial solutions will not restore it. Without measuring loyalty, management is based on assumptions rather than data. The most recent member report excluded revenue and net income, figures previously disclosed for years. Reduced transparency does not inspire confidence.

Cost-cutting does not address the core issue. Suppose we reducd the workforce by 40%. It saves approximately $1.8 billion annually, yet this is minimal compared to $6.3 billion in catastrophe claims in a single year or $20 billion in annual auto premiums. The majority of each premium is allocated to claims rather than salaries. As catastrophe losses and reinsurance costs rise, rates increase accordingly, and workforce reductions cannot offset this gap. A mission-driven company should evaluate whether such cuts continue to serve its members effectively.

Effective leadership is essential. The company prospered under retired flag officers who understood military families and recognized that the treatment of people is the true measure of leadership. Members would welcome a return to this approach. The manner in which a company treats departing employees reflects its core values more than any mission statement. Immediately escorting long-serving employees out and revoking their access, despite no wrongdoing, sends a clear message to remaining staff.

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Post ID: @ag+1m4y5tgnb

@a7 which subreddit was it posted in?

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Post ID: @a9+1m4y5tgnb

I’m seeing 400 FTEs in San Antonio laid off today posted in Reddit. Sheesh.

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Post ID: @a7+1m4y5tgnb

What was the reason for the layoffs?

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Post ID: @a6+1m4y5tgnb

My heart breaks for those who experienced this today. You deserve better. Wish this is a fair world we live in.

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Post ID: @a3+1m4y5tgnb

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