I can verify VP, Director, Manager, Supervisors, Finance, HR, Headend, Construction, Ulearn, Sales, Comcast Business Development, Fleet/Facilities, Customer Care, TSC, FTC, XOC, Tech Ops (Only Sups/Managers Limited markets) have been effected. Largest layoff we will never know the quantity with the numbers being padded by the employees hired in Chennai India Comcast Center.
10 replies (most recent on top)
@jr I’m with the design group. We lost a few members, but we are all just becoming one large team.
What teams are impacted within customer care, any specialty?
Curious if anyone know if there were layoffs in the NE Region (or whatever it's known as these days). Specifically, the Manchester NH office. With Amy Lynch "retiring", are they gutting that location as well?
I think when the Divisons, were eliminated, the NE Division became the HQ of the national regional structure, so wondering what happens to them now.
@ge Limited Headend Techs in some markets but not all.
I hadn't seen much Headend impact at all below VP level so far. Where was HE hit below VP? I was anticipating more after the merging to two areas next quarter but hadnt seen much this go around...I was hoping since they cut HE hard last year we would be ok this go around. Already had a call stating mangers and techs are not impacted but they didnt say for how long obviously
@aw no one said that it was.
@a4 Sorry TSC isn’t specifically part of customer care. For customer care I know they let go of a manager but haven’t heard anything on supervisors or direct call center (what few remain in the states).
@a4 TSC supervisors is the biggiest I know for sure.
@OP PLUS all the individuals picked out of teams that still remain
what parts of customer care?