Dear leaders.
All of these complaints being posted in the open for all to see is embarrassing and preventable. I love and appreciate US Foods who hired me over 20 years ago and is the only company I have worked for outside of a couple small ones. I have raised kids while working here and made friends along the way. I have reached a level within the company where I lead other associates.
My team opened up during a team meeting and they concerned about reporting issues internally and shared this site with me. I spent the better part of the morning reading all of these comments. The articles of one of our newer leader was one of their main concerns. Having met him briefly, I now understand why I had a bad feeling when we spoke and why I did not see him as a good fit for our lovely company. He was smug and a know it all who made comments about what he inherited and some of what he had to do since being here which I felt was inappropriate and which I won't report here because I am old school and don't think his comments belong here. Like them, I don't want to call our compliance hotline because it may get back to him and he seems to be the type to lie and take matters into his own hands. His past shows that, and yet knowing it is out in the open, he remains in a trusted role here.
But reading these posts are hurt me deeply. I ask that our leaders consider clearing the hurdle that is forcing our associates to place our dirty laundry in the public. This can have a negative effect on our associates and customers. It seems to already have and what will come out next. As a faithful leader of this company, I ask our ELT to put the wellness of our associates and trust of our customers first and remove the barrier so our associates and I can once again speak our concerns internally where it belongs and stop hurting our progress as a company. This is embarrassing and must end.
I am confident that IT and our Operations leaders in Montgomery are doing the right things to protect us and that they would let us know if there was a danger in either incident. But when you read these boards, it generates fear and distrust and subsequently causes our associates to flood external sites and fill our customers ears with negative publicity. I urge you to take the only action that would return us to the company I have known for years.
A faithful but worried leader of US Foods