Do you want to know the biggest priority in every store? Do you want to know the item the the success of the company hinges on? It's called VZP Home. All this focus on VZP Home. This $25 product that makes the tiniest fraction of profit comparitively while we watch thousand of opportunities nationwide walk out the door not being helped. Tens of thousands of unsatisfied customers and potential new customers never get help. And millions of dollars of profits out the door weekly. It's called slight of hand folks. Keep your eye on the "prize" of VZP home and maybe no one will notice or say anything about all the stuff we messed up. I hear and see the "bells of churn" daily except there is not enough people to help. We captured that $25 sale and lose $750 in sales with each passing day. Seems like a good trade off. Make a list of things that are important id–ts. And repeat the important stuff x10 times a day. Have reports and phone calls about those things... then you can worry about item #VZPH1 when you reach spot 62 on the list. Didn't you learn your lesson with hum??
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