I don't know how she kept her job. she is the worst thing to happen to follet. completely out of touch

It's funny that we all keep saying how Follett's problems stem from years of bad management...well now there are none of the old guard left except carol winter...wonder if her announcement is coming soon?

It's funny that we all keep saying how Follett's problems stem from years of bad management...well now there are none of the old guard left except carol winter...wonder if her announcement is coming soon?

the company is disintegrating before our very eyes.

Should they be nervous? Interesting article about new Follett store. http://www.southcoasttoday.com/apps/pbcs.dll/article?AID=/20131106/NEWS/311060345

525 just sounds like a friend of mine who is all happiness and sunshine all the way (when the calamities don't befall her). It's hard to let things go and just move on to these glorious new wonderful possibilities when you can't feed your family... — read more 

Wouldn't there be an announcement about this? Unless he walked out?

When going out to bid we often have to do this like this to keep a contract. It's probably a better option than just paying a higher commission. It's probably a tax write off, and they get good press. But they would usually only do that if the store... — read more 

If you type in google: "Follett donations to colleges" up comes this jaw dropping article: http://www.cnm.edu/news/follett-group-presents-cnm-foundation-with-1-million-donation-during-grand-opening-of-newly-renovated-robert-p-matteucci-hall So... — read more 

You realize that when a company treats its employees poorly, even as they fire them, the remaining employees are impacted. Morale sinks, their opinion of the company changes and quite frankly they wonder if they are next. Why should they trust... — read more 

When you work for a company for a long time, and quite frankly do whatever it takes to get the job done including way more hours than anticipated, there is a relationship that is formed. Just as I used to be proud saying I like my job at Follett it... — read more 

I think they meant Shapiro - Home Office SVP-IP. Office now empty. Not many SVP's left.

That is all bad enough. Then I get called into an office and informed I no longer had a job, was paid and told I was to pack my things and leave immediatly. I could not tell anyone why and was told if I wanted to say goodbye to anyone I could come... — read more 

what was his/her name?

They have been very reluctant to share that info, even with departments that request it in order to better support stores.

525 wants the bad press to end. as a result of follett's internal struggle and lack of vision the employees who worked tirelessly suffer. this company is about to go into a death spiral.

525》》PR guy? 525, it just happened and people are still in shock. I'm sure it will be a while before people move on.

To: All Associates From:Bob Scholl, Sr. Vice President, Retail Operations Subject:A Message from Bob Scholl Date:11/08/2013 Earlier today, managers across many of our stores took a series of difficult actions tied to an important Follett initiative... — read more 

This seems like a great place to vent some anger, anxiety and frustration. But, at some point...everyone needs to move on, right? There is never a "good" lay-off, is there? Follett isn't the only corporation to take these steps and while is it sad... — read more 

Will secret shoppers be sent to stores that currently have no staff? The reports could be quite amusing, but I'm sure the store would be blamed for the low scores.

Does anyone have a list by store or state where the cuts occurred ?

Just checked that link to Mary Lee's Facebook page and shocker! It's been deleted. Could it be the lady herself is creeping on this page? Lol

I promised twitter I would try to not resemble a bot. If you want to share yr experience, email one random person a hush.com. I'm as anonymous as I can try to be (thank you Google). I'll tweet what I can. Share links. BTW, I don't do personal... — read more 

I was laid off as of April 1. I had worked at FHEG for ten years. I kind of feel good about it now though, as I feel I was forced to switch careers and get away from a company (possibly an entire industry) in the process of collapse. I was given 3... — read more 

we are all ears

Most of the store directors I know are dinosaurs waiting for retirement. They are clueless as to what goes on at the front end. I could tell you some stories...smh

Agreed, but if we were able to look at Follett's finances, particularly at the store's where the layoffs occurred, I would say this goes deeper. Online and other retail competition from chains is putting pressure on these stores. Having worked in the... — read more 

Hmmm. Turning 570 fulltime employees into part-time means saving $6,000 in medical insurance premiums next year per employee or $3,420,000. And Follett gets a 1-year reprieve from complying with the Affordable Healthcare Act. The new part-time... — read more 

A good comparison would be with one of my former employers- Borders. They tried to improve profitability by cutting the biggest controllable expense: payroll. All they succeeded in doing was diminishing customer service and employee morale. It turned... — read more 

Seriously, you don't lay off a big chunk of your instore staff to improve customer service--you lay off full time workers to replace them with part-time minimum wage workers who don't have the experience or skills to really help the customers, but... — read more