Again great help to the stores with brillant CourseTracks upgrades. Nothing better than having hundreds of paged of Shelf Card updates print everyday. But dont worry there is a work around. Does anyone in HO have a clue what a waste of our time these... — read more
There are no champions in Home Office for us
I lost hope in JH a long time ago...funny how she has managed to survive the layoffs unlike most of her colleagues.
Tired of shipping my inventory to other stores
I don't have the labor to fulfill inventory for other stores since the last layoffs. Inventory management/allocation has to be the worse then in any other year. Why is OMS sending so many orders for other stores to my store? Please Stop! I really... — read more
Follett Hires Experienced Leadership ( if your looking for experience in failure)
Sears/K-Mart loses 975 million in first half of year. www.nytimes.com/2014/08/22/business/sears-holdings-posts-first-half-loss-of-nearly-one-billion.html. Staples to close 140 stores this year... — read more
Not surprising
For 2 long the home office would not listen to managers in the field. Never having enough text. GO awful.... sourcing department sucks.
Really bad.
Sales are down. Really bad situation.
Purge continues
Two employees with combined experience of 40 years no longer with the company. Slowly but surely they will drive out the tenured employees. GT has thoroughly screwed up wholesale and profits will suffer.
Follett will never catch up
Missed the boat a long time ago. With all the creative competition out there we are done. For to long they knew best.
UA signs Notre Dame
What is the impact on bookstore sales as Universities sign exclusive deals with UA and other apparel/shoe companies?... — read more
Mobile POS
How come my store was instructed to not use the mobile POS? Would have been a huge help for us line busting.
Another nail in the coffin. I would not want to be the Purdue manager this rush.
http://www.digitalbookworld.com/2014/amazon-expands-campus-bookstore-program-launches-at-purdue/
I WILL BUY YOUR TEXTBOOKS, at the Follett Rate + 25% commission!
I'm an independent buyer, NOT affiliated with Follett. With all the "issues" (changes, closings, layoffs), there are undoubtedly stores with overstock and you are probably scrambling wondering where to sell your books! I have been a buyer for 14... — read more
An open letter to the leadership
An open letter to the new leadership regarding the retail store level (I know you read this site every day) as well as store personnel: So it's been a few months now since your new regime took over and while there are many positives there are still a... — read more
What does One Follett Mean? Obviously just talk.
And yet another ML joke. One Follett is a bunch of bs. They just hired another new CFO at FHEG. One IT, Accounting and HR = sheesh. There can be no savings at Follett overall as they have replaced every senior staff member who left. The only people... — read more
Cal's associated students didn't renew lease (last fall!)
While Rome was burning, Nero fiddled. That's how it looks at UC Berkeley. While Follett's management was plotting to end 600+ careers, they lost the lease of the ASUC Student store at Cal's student center. The students decided they didn't want... — read more
Welcome to kmart
At least at kmart the gm prices are lower. Nothing but a bunch of over priced jink. Nothing is changing for the better
What a long strange trip it's been
It's been 15 years since Follett took control of the Stanford Bookstore. When Follett took over, it solved many problems for the university. Today, it is a problem for the university, staff, faculty and the few remaining employees. The past 15 years... — read more
Compete and Serve the Customer
I am no longer with the company as of last November but I still like following this board. Follett will learn the hard way if they don't change. Successful retailers focus on what is good for the customer, the top/bottom lines will take care of... — read more
What kind of rat are you.
There are two kinda of rats on a sinking ship. Those smart enough to know the ship is sinking so they jump off and those too scared or dumb to jump off and end of drowning. So what kind are you? So if you are just waiting to drown, then you are... — read more
Missing ISBNs
As a grandparent looking to help my granddaughters, as a friend trying to help a friend and as a neighbor trying to help a neighbor buy books (all from three different Follett stores), I was shocked to find that ISBN are not included on their... — read more
Each and Every Associate
“Software development” Anonymous Employee (Current Employee) McHenry, IL Pros – Location means reasonable commute time. Work from home policy helps with the work/life balance. Flexible hours. Cons – Morale is down the toilet along with bonus... — read more
M i s s i o n A c c o m p l i s h e d!
The new POS has been launched - on time and on budget and will provide a boost to sales and efficiencies to stores for fall rush. Another success story for the new leadership. Two major system launches in a single year.
Still plugging along
Who else is Jonesing to quit before rush?
consultant mentality
After a year of working with consultants, I've learned that they are all about getting "stuff" done quickly. All they care about is completing "things" in record time. It doesn't matter how well it is done. It doesn't matter if it is what is wanted... — read more
VP
Until the criteria for sr mangt bonus is changed, don't expect change. I remember when we used to total are own bonus payout and turned it in to finance and we got a check that we basically created unchallenged. That was the good old days.
Goodbye brick and mortar stores
WESTCHESTER, Ill., July 21, 2014—Follett today announced the launch of Follett Virtual Campus (FVC), a pure ecommerce solution for higher education and PreK-12 institutions that provides quick access to needed materials such as textbooks, supplies... — read more
Hard enough to compete with Amazon and Chegg, and now you are raising my stores retail prices
Why is the home office adding on copar and lcf to my stores already high retail textbook prices. A little extra margin is not worth the lost sales and bad publicity from customers. This is a questionable practice that caused problems at other stores... — read more
No surprise
I've heard they've already started working on selecting people for the field after Rush layoff and store managers my be targeted. Anyone else heard this?
Purge continues
The purge continues, several removed from the home office ranks
Gibson's
Mary Lee I want my damn Gibson's!!!!!!!
Follett is making all of its hires from 2 of the top ten.
http://www.usatoday.com/story/money/business/2014/03/12/retailers-store-closings/6333865/
ofarts
The ofarts are now giving the kfarts a run for the money. Who from leadership worked at omax? Wait...didn't kmart own omax at one time?
Ask Tom - I'd rather not give my name so I will ask you here
I'd like to know what the goals are for FSS this year. Are we being set up to fail? How do this year's goals compare to last year's? I heard that FHEG is doing worse than last year. Is that true?
Who else became suddenly stupid. According to my director, I did. Tell us your story.
For over 20 years I was promotable, well reviewed, well respected, often asked to be on transition teams. I was more than competent. Suddenly, I was stupid. My boss badgered and belittled me while refusing to document anything. Finally, I snapped... — read more
Was November's Layoff nothing more than employment terrorism?
November's layoff accomplished many things; reduced payroll and eliminated benefits to most employees who work with customers, ended many cherished careers, struck terror into the hearts of the remaining employees and finally, it provided a platform... — read more