Thread regarding AT&T layoffs

AT&T Legacy Landline

Legacy landline needs to be reduced drastically, especially upper management. The residential landline is dead and unprofitable. The quicker it is k--led off the better. Donovan is choking wireless with his incompetents.

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| 3187 views | | 19 replies (last June 7, 2019) | Reply
Post ID: @OP+Znc1hGh

19 replies (most recent on top)

Wireline is Our Fiber Network fools... Cooper is being phased out all over the company. No new subdivisions will ever get copped placed. It’s all PON (Passive Optical Network). The signal is split at a Primary Flex Point (PFP). The signal is split and sent to the term and will be the future of our 5G network.

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Post ID: @4ffr+Znc1hGh

It was shared today that the AT&T Building in Bellaire TX [Houston] will be sold, leased back for 1 year and then employees will be 'resettled' somewhere else. This notice came with the line of assurance- the AT&T presence will remain 'strong' in Houston area. This while quiet employee lay-offs continue and customer service quality declines. Work order are often vetted out of the country by people with no viable 'technical knowledge' or 'skin in the game' and the domestic employees have to try to clean up the attempts at processing to deliver the requested services. The most common comment I hear from contacts that tell me they are leaving AT&T is "AT&T is too hard to do business with , I cannot run my business if I have to commit so much time to doing AT&T business that I need because there is no warm body to help or follow through on a request '. But the compensation keeps rolling 'upward'.

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Post ID: @1mos+Znc1hGh

A sale is a sale is a sale but some of the IP voice is nothing but a unused custom calling feature for a portion of our customers. I know some who got it as part of the Uverse package and literally have no idea of what that number is. It would be interesting to see how much traffic is going across those lines.

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Post ID: @1fhy+Znc1hGh

Post ID: @Znc1hGh-1bwp "POTS is what's dying, not terrestrial IP transport at this time."

Thank you for elucidating what seems to be so lacking here. I feel that so many that are worried about their future have no idea how the network actually works. Maybe the company is trying to shed those folks, and I can't say that is a bad thing.

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Post ID: @1uhw+Znc1hGh

Pots admittedly ain't what it used to be...it ain't $exy, but it's all some folks have and it's all some folks want. Gonna have to give and improve other options for some folks and pry it out of their cold dead hands for others

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Post ID: @1amw+Znc1hGh

POTS is what's dying, not terrestrial IP transport at this time

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Post ID: @1bwp+Znc1hGh

@sfi...correct me if I'm wrong but uverse voice is VoIP not pots regardless of whether or not the uverse is being delivered via copper pairs or fiber gpon....pots and VoIP is not the same,there is a difference....and they took that same cr@ppy copper pair that would k--l the pots every time it rained and put the uverse on it. Over use and under maintenance of copper has been very detrimental to our customer base.

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Post ID: @1hul+Znc1hGh

The financial reports show revenue in a two year timeframe. Legacy and data services. 3/31/17 showed 1,012,000,000, 3/31/19 showed 683,000,000. Impossible to break the copper usage that contributed to those numbers. The latter number is still a lot of revenue but I doubt if anyone can argue the point that a lot of our copper is not being used anymore and that is the labor intensive part of the network. Wireline will be around but every piece of fiber placed and turned up means a substantial decline in the repair load.

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Post ID: @grm+Znc1hGh

Guess what those Voip circuits are connected to. It is ins't a bunch of pixie dust and fairies. Yep, it's the landline network. Since you might be on a roll by now, guess what supports the fiber network that is being built out and the fiber that is going to support 5G.. Is that your final answer?? Yep, landline network. Some equipment in the land line network is being shutdown and retired, while a whole bunch of new, faster equipment is being installed. But, I guess the land line network is dead...

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Post ID: @bgs+Znc1hGh

VoIP, we have that and millions of customers across the country using it.

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Post ID: @ybq+Znc1hGh

Right on.....att traded the $35 a month pots customer for the $150 a month uverse customer. Same copper “landline”....same maintenance. It’s making money ....oh it’s bonded service now so two “landlines “ to each customer. Come on.....if it was easy everyone would do it.

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Post ID: @sfi+Znc1hGh

my kids can call 911 from the wall phone if something happens in the house. I don’t purchase a cell for my 8 year old.

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Post ID: @eqs+Znc1hGh

At&t lost millions of landlines but Cable companies signed up millions of landlines the last few years. Look up the numbers for catv home telephone. At&t raised prices and quit marketing. Hired a bunch of internet trolls to constantly make comments like the op has in other threads to put the perception out that people don’t want landlines.

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Post ID: @fbv+Znc1hGh

...keep in mind we're still turning up new Ds0(56 & 64k) on a somewhat monthly basis for railroads, power & gas companies too

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Post ID: @alb+Znc1hGh

@ksv...correct on the part of improving the rural areas. Don't forget lots of wireless dead spots in town as well. Also, as I posted just below you, many business(with fiber) only want pots. For example, nursing homes have fiber for internet, but still want pots( single lines or a PRI) for their voice services. Cancelled a bvoip over copper order a few weeks ago for a takeout only wing place. They didn't like the idea of the possibility of losing all 5 of their voice lines at once on a single c-appy copper pair 3 blocks from the CO. Said they would rather pay more for 5 individual copper pots lines since they would be less likely for all 5 pairs to go out at once(barring a cable damage) due to our kick the can cable repair,aka cut a change, methods.

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Post ID: @jde+Znc1hGh

From a business standpoint, they have to get rid of it. 20 years ago, 15 out of 15 houses would have landline phone. Now, there's probably 1 out of 15. So, the service isn't paying for itself.

https://www.techwire.net/legislation/att-wants-to-decommission-landlines-in-california.html

*"But AT&T is required by state law to maintain and operate its 600 central switching offices across California as if the lines were being used at 100 percent capacity.

However, some of those offices are running at just 2 percent..."*

And this article is from 2016. So, they either have to get rid of it, or end the regulation that prohibits them from charging the remaining users the cost of maintaining that infrastructure - like $200/month.

Meanwhile, I pay $4/month for a Magicjack, that includes LD. And my Cell2Jack pairs my cellphone to the 2nd line when the cell is in the house. New technologies, obsolescence ... landline is obsolete.

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Post ID: @lnl+Znc1hGh

Wireline will always be needed

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Post ID: @cje+Znc1hGh

You must mean improvements before the rural people can cut off the pots. I know very few who still have old fashioned Pots service other than the elderly. Plus I know rural folks who would turn off their landlines immediately if they got better wireless reception. Based on first quarter numbers we are on our normal pace to lose a million of those lines again this year.

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Post ID: @ksv+Znc1hGh

Pots is still what some businesses want(lots of businesses w fiber for internet still want pots for voice) and the only thing a lot of residential customers can get. Either cell or internet(fiber or wireless) service has to improve before folks can cut off the pots.

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Post ID: @qqk+Znc1hGh

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