“AT&T has landed two prestigious awards from Chief Learning Officer magazine - tops in Learning Strategy and No 2 in overall Learning Development.”
Meanwhile, surplus happening across the business units, new and old. Best in class training consists of sudo power point playbacks and knowledge checks that any decent developer would be embarrassed to show their cohorts.
Randy: “... our learning and development program is best in class.” Where is the revenue? Where are the high demand products and services? Where is the stock price?
When inquired about numbers around job transformation, and those whom had successfully made the transition, reply was “crickets”, shocking. For a company that lives and dies by metrics, it is funny how certain things are not accounted for.
What is accounted for are number of courses offered, number of completions, etc., very important to keep the executives entertained with fancy graphs and charts. Way to go, guys!