Two months ago I switched from Verizon, to AT&T where I was a member for about 20 years. r put out information regarding first responders and the better service of reliability, and connecting while utilizing Firstnet. As you can imagine I switched and have regretted switching to Firstnet by the second week of having it. After putting all this money down to switch nothing that was told me was true. The cost is outrageous, the service is the worst (dropping calls, no connections etcSmiley Wink, and when I called to make a complaint, the person on the other end of the phone told me that they do not take complaints via the phone or in the office, it must be done in writing and sent to a PO BOX, because they are getting so many of them.
If you are a first responder, I suggest that you stay with your carrier, you know the old story, if it sound to good to be true then it is.. This is a model scenario for that saying.
Oh yea, I forgot they advertise buy one phone get one, I asked why I was getting billed for a phone and the response was, the phone is free only after you make 3 payments.. SHHHHHHHH