Thread regarding AT&T layoffs

Look, I was in SBC/AT&T IT for years as an Executive Director before I couldn't take it anymore and bailed out. We would always say were going to handle a new software development project the SBC/AT&T way. Namely, if it's 65% right when it is released it's close enough. Make the implementation date no matter what condition the project is in, do some pretty PowerPoint slides about how great this project was run, impress the bosses who know less than anybody, move to a new "hot" project before the one you just implemented hit the wall (also learn how to blame the guy who took it over after you), get ready for your promotion and who cares about the customer or the poor dude who has to use the system to do his/her job. If you play this game well, you can really go places at AT&T.

WFE is a joke. We waste so much of the customer's time standing there like doofusses clicking on our tablets waiting for pages to load and hoping this cr@p works. It's really unprofessional.

WFE is costing the shareholders money because it increases the time to complete a job or even causes us not to be able to complete a job. But, if the shareholders are too complacent to do anything about this corporation's 'leadership', they deserve to lose money.

WFE is the company standard even with the issues. Big shots are probably looking at the cost for the issues you describe versus the overall cost of maintaining 2 systems. Willing to sacrifice your time and some customers in order to have one system that enables consolidation (layoffs) in the future.

Is WFE also what technical support agents use to help customers troubleshoot?

If so, my heart goes out to you.

Just wait until the software developed by armies of underpaid contractors using "agile" methodology comes on line if you think AT&T systems are clunky now. Pop some corn. The drama of customers abandoning the Titanic will be priceless. I hope they stream it on their latest answer to Netflix so all 3 remaining customers can watch it sink. :-)

Deep dive!!! Wow, that term just immediately invoked feelings of nausea, heartburn, etc. If I ever hear that again it’ll be too soon lol.

It took that long? Expect a deep dive from some clown in a collaboration zone.

Yes the ole WFE aka the wife; always telling you what to do and how to do it, but contradicts itself at every step.

WFE is yet another attempt to simplify a process that wasn’t broke. It’s a bullet on someone’s eoy review. Costs who knows how much to develop and implement and is a complete failure.