Call centers and Stores as well as individual market ops (reduce from 6 to 3) is next target, and they are not offered with VSP.
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Why is Verizon doing the exact opposite of T-Mobile when it comes to call centers? Do you have any idea how many ex-VZWers in Charleston hopped over to the brand new T-Mobile center and are loving it? T-Mobile’s now up to 17 centers in the US, and even with the Philippines center they have, TMOB will fly American associates over for 6 weeks at a time to shadow and make sure they aren’t just “cheap labor”.
Verizon, why are you failing?
Starting Q3, labor action will happen at wireless for sure.
In reference to cutting call centers - are you referring to Landline or Wireless?
They could cut our opps person she doesn’t do anything but make list of stuff we already know needs to be done
Non US center will remain, sorry Trump
what centers will remain?
I left last year. It was hard as I had nothing lined up. Took me about 4 months to find a decent job - the pay is about 5% less (total comp) but my stress level is 90% less. My commute is much better too... I am a network engineer.
Good luck to all, I know it's a big day today for many of you - good luck!