There is a new app on the TC 70s called Sam’s associate when you load up your TC 70 before you select anything swipe your screen to the left and you’ll see the icon for Sam‘s associate when you click on to it you’ll be asked to sign in and that’s where you’ll select back room then select either receiving or claims this is the new app where everything will be processed going forward everything has been eliminated out of the smart system .
Home office failed at communication on this change in system application.
Receiving clerks get your backup plans in place if they don’t eliminate us this year it will be coming next year for sure.