Great to see Hans Ebbers repeat the same old MCI focus of 20 years ago! Consumer, Business, and 90s icons — Yahoo, AOL, and MCI Mail. That worked out lousy as the silos competed for limited Network and IT resources and ultimately returned to the same old dysfunction. Good luck, everyone!
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"Centralize. Decentralize. Repeat. "
Yes, that was the GTE way tool
Centralize functions for efficiency, we don't need separate sales/marketing/IT/operations/strategy for each region. Centralize to achieve synergy!!!. 2 years later: decentralize to return control to the regions so they can respond to local needs. 2 more years, centralize to achieve synergy!!!
And each cycle was a MAJOR BREAKTHROUGH, with the execs being well compensated for the brilliant achievement.
Change energizes us.
Centralize. Decentralize. Repeat. That is all they know how to do. Change some stuff and then go back to whatnot was and call it change again.