Then, there is the other issue, the effort of AT&T to exit landline telephony.
https://cwa-union.org/news/community-leaders-call-on-puco-reject-atts-request-drop-out-of-lifeline-program
"CWAers joined a group of community leaders at an event at the Ohio Statehouse to call on the Public Utilities Commission of Ohio (PUCO) to reject AT&T's request to drop out of the Lifeline program"
The labor intensive and antique landline business is the elephant in the room insofar as layoffs are concerned. But if they don't get rid of it, it will be a millstone around AT&T's neck as they compete with other companies in the 21st century communication products arena.
I think this issue has brought bargaining on T and Midwest to a halt, as the union seeks to preserve jobs.