As an employee for a outsourced c.f. call center I can say they are rip offs not only c.f. but employees as well...they promise to pay bonus with several stipularions or mandates that are next to impossible. The turn over rate is ridiculoiss. I work in retention meaning we get the calls that c.f. has had it wants to cancel transferred over from overseas reps who are rude disrespectful. If u think u will just switch providers know this doesn't matter they are all related century link, Comcast, etc, uverse, Verizon, time Warner, wake up before it's too late.
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Harro this is ATT garble id fu123b you are being recorded for purposes how can I help you sorry cannot modify order please hold please keep hold please hold while chat okay refresh sorry not right need change order again sorry please hold so sorry will cost customer 595 dollars to change order please give credit card now please so sorry please hold...Click.
What did I just read? No wonder why everyone hates talking to your call center.
Do we really have employees with this kind of spelling skills? What a mess.
Offshore call centers are horrible. Customers and employees agree.
Read what you type before hitting post. I have no idea what point you are trying to make.