When I started working for Follett in 2001, I was impressed with the number of Follett associates that had 20, 30, and even 40 years experience...it was one happy family. As a regional, I knew that experience, results, and relationship building with students, faculty, administrators, and business partners was appreciated and rewarded. In 2013, everything began to change and the above qualities in associates no longer mattered, and folks began to get laid-off...it was heartbreaking for me, so I retired in 2015...I am one of the fortunate ones. My advice to current Follett associates is to do all you can to change industries...due to Follett being in a declining industry, the working conditions wil only get worse.
Reposted from @Tpp03IN-1uub.