Thread regarding AT&T layoffs

In ATTSE, the position of Customer Service Technician was eliminated (NOT Service Technician) and the title of Premises Technician was born just in time for the first wave of uVerse to be rolled out in Charlotte, NC on Carmel Rd. in Southpark. Since then, the title was changed to Wire Tech and the job was brought in under the union umbrella, with about a $4/hr raise at the time.

There are some areas of the country where the titles Customer Service Technician AND Premises Technician coexist, such as Texas (the only state I can recollect at the moment). I think this was done to prevent the displaced workers from mobbing the Dallas HQ if such a layoff took place since their numbers are so vast.

If it makes common sense to the common folk the a$$hat leadership team will do the complete opposite. I have never seen a group of people considered “management” that are so clueless it hurts.

MST is being given zero hands on training and being thrown into subs nice big homes with no knowledge of what to do.I feel bad for the techs and the customers. I know Iam suppose to feel grateful for the work but... why doesnt mgt give us back the fiber work we know and let the prem techs do the bonded pair installs that they know ! Duh ???

Prem techs have zero job protection, who will be the first to be gone? One tech makes the most Business sense & better for the customer in the long run.

Umm can you elaborate?