We further thinned our anorexic ranks. We restructured our infrastructure at field level into chaos. We say offer help and walk to item although demand says differently. We continue to shift and mount stress to the lowest levels where customers see our faces and our frustrations. This interaction is an experience for customers who have many many options besides brick and mortar.
This isn't a bad thing, for any online retailer...not just Amazon. The implosion is only held off by the turn and churn from those that have learned and burned.
Someone will always raise their hands for their turn jump into the meat grinder for a little more of that dollar....step right up....we need you!!!
Posted by @SIr7S72-3fug.