After all of these layoffs, Amazon announces they are no longer entering pharmacy. Imagine how many jobs could have been saved if Amazon would have just admitted from the beginning that they couldn’t have gone down this road? Sad.
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We further thinned our anorexic ranks. We restructured our infrastructure at field level into chaos. We say offer help and walk to item although demand says differently. We continue to shift and mount stress to the lowest levels where customers see our faces and our frustrations. This interaction is an experience for customers who have many many options besides brick and mortar.
This isn't a bad thing, for any online retailer...not just Amazon. The implosion is only held off by the turn and churn from those that have learned and burned.
Someone will always raise their hands for their turn jump into the meat grinder for a little more of that dollar....step right up....we need you!!!
CVS WE NEED HELP!
I say do the opposite,give customers actually people to help them. Campaign on we still have people in our stores that want to help you. Show a competitor with tumble weed down there asiles. Solgan CVS we have help! Simple.
Crest sells for extra bucks to subsidize “Extrabucks”. It’s all smoke and mirrors!
Very true. Very true. Retail is definitely changing for the worse.
It's only one division of Amazon that's not going into the pharmacy business, the others are still a possibility; So this isn't an ended venture for Amazon.
Hate to say it but the layoffs in october and january had little to do with amazon getting into pharmacy is struggling due to Amazon's impact on the front store.
The layoffs were planned long before amazon's pharmacy announcement. If you don't believe this, look at the 2016-17 financial postings and pay careful attention to "Cost Cutting" measures. CVS is seeing declining foot traffic and increased competition from online vendors. CVS can't keep charging way more than websites like amazon and had to cut costs and will without a doubt cut more because....have you looked at how much crest toothpaste is in our stores versus a stop and shop...we're way too expensive. Retail is declining because people care less and less about "experience" and way more about convenience and cost.
If CVS doesn't they will become the next name brand retailer to put all our butts on the curb.