Why are there so many managers? Want to save money then get rid of all the extra fat around the layers and get rid of some managers. I work in a slow store and we have 3 assistant managers and 1 general manager. First of all assistant managers are only good for coachings. That's it. Reps do cash counts, box counts, inventory, greeting, selling, literally everything except scheduling which our gm does. We dont need any assistant managers. No store does. Wastes salaries for a "parrot" to sit on your shoulders asking...what did you sell? Did you get 125ard? A hum? A tablet? Was it smb? Did there family own a business or anyone they know? Save money and trim the fat
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We’ve had at least 4 people a week apply but none have been hires because of different reasons. The main reason being they had terrible interviews.
You do know people don’t actually come in the store and apply right? So you wouldn’t actually see people coming to store to apply. If you aren’t seeing people come in for interviews, it’s because most people don’t meet the minimum requirements to get to a first interview.
Yeah there are so many people lined up dying to work for VZW. Lol
Foolish thinking much?
Actually there are not people lined up to take these jobs, stores in my district are all down 2 to 3 reps, and have been for a long while. Nobody is applying, and those that do get hired are often gone by month 3, once they get sick of the crap and figure out that once quota relief ends they aren't going to make any money, thanks to our awsome quotas!
This thread is full of whiners! Do your job. If you don’t like it so much, just quit. There’s a bunch of people that will happily take your job.
No idea how retail works?
Managers don’t have a clue how it works. You can’t just sit their and expect everyone and anyone to want your stupid hums, jet packs and tablets. How about stop trying to teach reps to be sneaky and find ways to stuff them on customers. How about stop pushing your robot like commitment agenda on reps. Not every customer is the same they all come in for different reasons. If your products are so damn good they will sell themselves. Stop micromanaging and start being a leader. Work along with your reps not against them. Customer service is a lost art at VZW. 90% of people in stores don’t know to really sell and dont know how to create a good customer experience. Just stuff the bags and push them out.
1wib No complaints just reality! Thanks for the all encompassing " You have no clue" how retail works. Stop your "high horse" attitude and comeback and be a frontline employee for a week. I doubt with your attitude that would happen.
Good luck to all you complaining solutions specialists. You have no clue how retail works. As someone who worked in the store chain until recently, it only gets worse as you move up. So if you’re complaining about it now, just go ahead and quit while you’re still ahead.
Our solution managers should be getting help from Dr Phil, and that's not a joke!
Shi- hole ya
Why so many stores? For now anyways...
Our GM just had another 3 day weekend (obviously he doesn't want to be their) but he's making over $90,000 a year in retail and he doesn't work retail hours, maybe 1 closing shift per week! And never on Sunday's! He has 3 assistant s who don't even micromanage, they just show up and collect a paycheck. One of them continually runs in the back after telling you " to show a hum, unlimited, and tmp" he doesn't want to interact with most customers. There was an overly aggressive customer the other day and the same solutions manager did not move to assist the rep from this situation with an abusive customer, so now we have a Security and safety issue with reps being in harms way! It's a bad situation ,but Verizon promoted these people cause they slammed customers over years and most have no Retail Management experience .
Managers are needed when craft need them
I agree. It's alot of dead weight. Our managers are the same way. Nag nag nag...im sorry I mean coach..no managers has the balls to stand up and say enough is enough. Nothing will change. The company will turn into something other than cellular soon anyway. Get out while you can. I have an interview next week and hopefully I'm out. After 13 years at this sh** hole. Wasn't always this way.