The pay at AT&T is ridiculously low compared to other TV companies in the area - at least for field technicians. Especially once you cap out on your six month raises. At least until then, you have something to look forward to. I've also seen what they start new folks on, and it's pretty much on fast food service level. Not sure how they are ever able to actually attract new people with that.
Also, have any of the field employees actually managed to achieve their metric goals required for a bonus? It's literally impossible to get there, so it's more like a dangling carrot than anything else.
I'm almost hoping to be a part of the next layoff round...