Bye bye retail soon will be over

ARE YOU AN AT&T SUBSCRIBER? ANALYSTS SAY YOU MAY BE PART OF A DYING BREED

By Lulu Chang — January 20, 2017 3:07 PM

WHY IT MATTERS TO YOU

As one of the big four mobile carriers, AT&T's loss in market share could spell a change for the mobile landscape.

When the competition is this fierce, someone has to lose. And right now, the loser in terms of mobile service provision looks to be AT&T. According to a new report by Cowen and Company Equity Research, the Dallas-based carrier is losing more subscribers on a quarterly basis than any other American carrier. AT&T’s biggest threat is posed byz T-Mobile, which is the company customers most often tend to defect to. Considering the Un-Carrier is one of the few that still offers unlimited data and boasts relatively low prices, it isn’t a huge surprise that it is doing a pretty good job of cannibalizing business.

Comment! It's anonymous!

16 replies (most recent on top)

Seems rather difficult to operate in such an overtly corrupt country. I can only imagine the crazy stories we will never hear about operating in Mexico. Be careful not to discount the Mexican market, there is a lot of money there it's just difficult to work when everyone has to pay piso.

Funny, that they have to count the Mexican subscription, drill baby drill for more subscriptions

Ship is slowly sinking.... you can't alienate customers forever! Even for a big company the word will get around

Rolf. Mexico ?

https://www.yahoo.com/tech/t-losing-cellphone-customers-fast-170003343.html

Nope. 4Q gains were about 900K. 500K postpaid and 400K prepaid. And another 1.2 Mill in Mexico.

Haha, Q4 Gain?, don't listen to Randy boy connect calls. https://www.yahoo.com/tech/t-losing-cellphone-customers-fast-170003343.html

That makes sense when you look at AT&T’s numbers. The company lost 268,000 subscribers during Q3 2016, and a Wells Fargo analyst predicted that the company lost another 220,000 in the fourth quarter. AT&T claims the subscriber losses are due to a new, more focused retentions system, whereby they focus more on lucrative customers, and allow those on cheaper plans to defect to other cell carriers.

That’s what you’d expect a company that’s slowly fading to say, but it does also make a small amount of sense given AT&T’s recent direction. It’s focusing more on high-value customers who buy cable, TV and wireless service in a bundle, or those who at least subscribe to DirecTV Now.

Yet 4Q numbers show a gain, not a loss of subscribers. Someone isn't doing their homework. But that's par for the course for these no-name bloggers trying to get attention with outlandish statements.

The Workforce 2020 training looks like all of COR will close and remaining employees will transistion to a centralized location, like a flagship store.

This is not news.

The management team is useless anyway. Sitting in the back, avoiding customer conflicts, passing the buck, and allowing reps to be lazy pricks while they wonder where their next cup of coffee will come from. Pieces of crap. Never needed two per store anyway. Reps will be fine. Who else will help the old and useless with their phone issues if not us?

It is a horrible place to be! Just waiting on severance pay!

@NRM...have you not heard? All RAEs gone, almost half of our ASMs gone...stores in process of move from COR to AR. Get your head out of the sand!

Their treatment of all retail employees is terrible, they don't care about us and will get rid of us as soon as they can.

blah blah blah you keep saying this but they are still there. sounds like a broken record.

AT&T treatment of store managers is horrible!

Thread regarding AT&T layoffs

Bye bye retail soon will be over

16 replies (most recent on top)

Post a reply