Are you waiting forever on "Smart" Chat for assistance? Thank the dispatch leadership for gutting the teams that provide support. 45-60 min wait times. Make sure you get those 3-4 job completions!
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Google Fiber is a total cluster being serviced by fly-by-night contractors...so not sure that comparison is warranted.
They just want to sell as many DireTV subscriptions to sweeten the financials disclosures that WallStreet loves, forget about quality and reliability ,me are NOT Goggle by any stretch of the imagination