Thread regarding Follett layoffs

Get Textbooks out of the store

Follett should do away with textbooks in stores that do poorly in text sales and go 100% online via the warehouse with competitive pricing.

Keep stores that are profitable and staff them appropriately. If your store/campus does no have financial aid to purchase books the students go elsewhere. Years ago we looked at sales to actual and benchmarked above 80%. Now, just sales to qtc. You never even hear about sales to A.E.

High margin items, clothing, gifts, is what our customers want.

And stop pushing managers to sell programs that we have no details about (Include Ed-first question, pricing, my answer, no idea) (Advanced Online-benefit to school/campus store, my answer, no idea). I could go on and on but I am too busy trying to figure out how to manage my personal finances on my new and lower pay rate.

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| 1031 views | | 3 replies (last November 17, 2016) | Reply
Post ID: @OP+KnEiJLL

3 replies (most recent on top)

Seriously, this is a decent idea. Enter it on the Innovation website on the quad.

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Post ID: @2gzv+KnEiJLL

I think I know what he/she meant. We are paid on profit. Textbooks eat up margin, lots of labor, and what percent buy in the stores these days?

Some stores, not all, would be more profitable without text.

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Post ID: @1liv+KnEiJLL

Are you kidding? NO TEXTBOOKS at the store and sell only through the DLC! Apparently you haven't received negative gripes about the DLC and how they send students wrong books. Yes, and return them to the store to take the return hit. Also they have wrong books listed for online classes, who is running that place? Sell clothing! We have the same items for two years on the racks, if they send something different it might help sales. WHY WOULD YOU SUGGEST SOMETHING THAT COULD POTENTIALLY PUT MORE ASSOCIATES OUT OF WORK?

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Post ID: @1iqq+KnEiJLL

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