One that has no idea what we do.
The former supervisor was just moved into a Level 3 position because that's basically where he was with AT&T.
He's a micro-managing jerk who talks out of both sides of his mouth. Guess that's why he was welcomed by AT&T.
What a joke. Give me a surplus/severance option so that I know I can deal without a paycheck for a few months, and I'd gladly see this new company in my rearview mirror.
Ok a secret most will never see. Putting people under a supervisor remote from the majority of the people in their org allows for layoffs without a face to face meeting.
We had a email telling us to join a call with the new 3rd level.
The call was a recording and a shock to everyone on the call ( everyone was muted) .
He went on to state the need to "right size" the group based on the work available. He further stated " your supervisor will hold group calls to go over the process to get either retirement or unemployment which ever category you fall into"
My supervisor two days later sent an email for a call. On his call he said he had no details and could not offer information. Guess the mod of the group.
July 1 we were ALL notified our group would be "right sized" and we would be receiving HR mail with details. September 1 will be our last day.
60 days and goodbye.
We have found out the work was moved to India and when people from there started to call for help take two guesses what we said.
We all gave out 3rd levels cell and office phone number for then to call 7/24 .
Yes he was furious but what could he do. We were all going and too bad.
You just described my supervisor, unbelievable!,,,
This beauty came to PCG, Legacy T, and he feels right at home, so what's the point? Most likely he will stifles learning and innovation, many like him run like chicken without heads looking for a purpose, in PCG and SCG, tthis type of manager breeds resentment and causes people to feel untrusted and unfulfilled…so they leave. And this Sounds just like an AT&T initiative doesn't?
If employees never have the chance to try, how will they learn? If human resources aren’t being used, then time and money are being wasted. And that is exactly what this company does exceptionally well
New supervisor seems to be from legacy DTV.
I really am beyond speechless that employees are not seeing what is about to happen. Its not rocket science folks. Instead of making a big media stink the company is making metrics impossible to meet, they do however reward those that maniplate the system. Articles in csp lead to other articles. They are picking them off one at a time. It ticks me off to see a company that I love , that I have a passion for go down the drain. Now I know some of the folks deserved to be let go and we hear well if you do your job you have no reason to worry about. What? You mean the job where the company makes it harder and harder to meet goals? A company that relies on a customer survey that came from person that asked for a 1000 credit. Wake up sheep! Also you may want to know that the union is in bed with the company.
What Org are you in? Did the new Supervisor come from inside and go to Outside?