That's a union plant.
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I guess it's hard for certain people (management vteamers) to swallow that Verizon customer service is in the toilet..not surprised. Offshoring all those jobs, you get what you pay for which will be a decline in customer base and a reputation like Comcast.
buzzfeed seems like spam to BS to me.
Right. Because it would be so hard to fake this from the video to the screen captures of supposed phone calls. Scammity McSammerson. Reeks of a union con job.