Southeast call centers will be gone. Reps/managers/center directors all need to move on. Especially if yours is still dealing with land lines. Att does not want the Bellsouth Baggage, never have. Start applying elsewhere and make some plans now. It's coming!
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Different laws in California. Se still has large presence of land lines also. They will be gone. Att doesn't want that. Calls back to back doesn't matter either. Se centers have been closed, shut down, good bye, c-ya, making their numbers with calls coming in non-stop. They don't care!! It is really showing now their Big agenda! However, it will end up being a fail in which they deserve. Se by far brings in most revenue for sales, it's on paper, but they keep surplusing and closing centers left and right. Idiots running this Company
What about pac-bell? In California and Nevada there is still a high wireline presence. They are only doing wireline, uverse, and some wireless. Back to back calls
It's Se centers who sell telco uverse dtv. The old bellsouth sales centers
Is this info for wireline? And has anyone heard of the status for California call centers? The few that are left, Tustin, (which just hired more reps) Pasadena, Fresno, San Ramon still are taking back to back calls and most are sales.