https://www.foxbusiness.com/technology/att-union-agreement-29000-technician-jobs
AT&T lost a lawsuit with the CWA Union in 2021.
The settlement terms; Protecting 29,000 landline technicians jobs until the end of 2023, hiring 6,000 customer service employees and paid MLK holiday for all union employees. All other titles weren’t included in the job protection agreement and have had surpluses throughout the last two years.
If needed, they will probably restart landline tech layoff announcements on Dec 15th for the 1st quarter of 2024. They did add MLK as a paid holiday, unknown if they have hired the 6,000 customer service reps.