JPM invested in technologocal advancements when WF didn't. WF instead lined the pockets of execs and paid exorbitant bonuses. Total negligence in leadership.
JPM let go of staff steadily as technological efficiencies were set up over time. WF couldn't let people go bc they hadn't invested in more efficient technological infrastructure (still running on broken, overcomplicated legacy systems, outdated software, etc.)
Now WF is a dinosaur just trying to dodge the impending meteor. Trying to build technological infrastructure virtually overnight, while simultaneously laying of tens of thousands of employees. WF execs know it won't work (things will break and be exposed) and smart investors know as well.
WF is in the final dēãth throes.