I feel like in these past waves of layoffs, they are absolutely gutting the company in terms of what separated us from our competition which was service. I'm guessing they are taking full advantage of the AI embedded now (as my brother who has Cigna said, the AI he encountered on a call to Cigna was "scary good") but let's face it, humans want human interactions. We are currently taking advantage of discontent with our competitors to come in and brag about our service but at some point, that's going to get hollow. Those left are getting spread thin. Had a colleague take a package last year because she was already spread so thin, she was thinking of quitting. "Lead to One" becomes BS because removing the knowledge, the care and the attention we could give will be further lost in these waves. So, for those left, how much are you absorbing from those laid off? Are you hearing impacts from patients/customers/stakeholders? Feel free to lay out any tea you know....
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@b7 agile su-ks and scrum masters are a generally replaceable job
@at cigna has been getting rid of scrum masters for years. They are not necessary.
The CEO's don't call a single thing. They're high paid errand boys sent to present well and do what they're told to do.
DC? Wasn't he a main instigator of the RTO mandate? And the laughable "employer of choice" component of "Drive to 25"?
I'm not feeling it. He was very good at hobnobbing with some celebrities and receiving and ever-increasing compensation package? Gotta give him props there at least.
What are these pods? Do all the agile roles such as scrum master disappear?
@ak Cigna is a shadow of what it was. I remember when I was proud to work there. When BE started taking over and pushing DC out that’s when it became a shithole. DC doesn’t get enough credit for everything he did right for employees. He was very health focused. BE is just a greedy a--hat.
Been there for 26 years in a variety of senior mgmt and IC roles.
Cigna certainly seems completely unmoored and adrift since the Covid con and particularly in the past 3 years. I've seen almost all the older talent timeout and take the vrp or get laid off. The few bright young g-ns I've seen come onboard have left but for a few odd sycophantic bootlickers.
BE is right about too much mgmt and insane org trees 10 levels deep full of deadwood. A HUGE part of the problem was the failed merger of Cigna and ESI.... They failed to really integrate the two.
So a pruning of tree of life is certainly necessary but it would seem they're trying to cut the whole tree down.
It was a great place to work for a very long time and I have no regrets. Everything changes and eventually dies. Time to find something else to do if you're not sitting on a huge sev package.
Well, let me see… there’s a lot to unpack.
- People have been laid off, and some of them were responsible for creating reports that nobody currently knows how to reproduce or distribute to our contracted groups.
- Coworkers I’ve worked alongside for the past decade, who hold an incredible amount of knowledge, were laid off yesterday.
- Leadership is expecting more value and deliverables with fewer people. The pressure is mounting, and quite frankly, managers are becoming increasingly difficult to deal with because of the chaos unfolding around us and them taking it out on their team.
- Agile teams are transitioning into pods, and I think it’s pretty clear that additional layoffs are likely as part of this restructuring.
It’s not good. I’m doing my best to stay calm, remain professional, and keep my head down while continuing to do my job. However, my workload has increased substantially, and I’m concerned that my end-of-year review is going to suffer, especially with the new performance rating system being introduced.
It’s a lot to navigate, and honestly, the uncertainty is exhausting.