It's easy to get comfortable doing the same work year after year, especially when you already know your job inside out. The problem is employers aren't necessarily looking for the same skills they wanted a decade ago, which many who've been laid off in the last few rounds are finding out. Make time to learn new tools and keep an eye on what's changing in your field. Otherwise, you could find yourself at a disadvantage when you find yourself without a job (which we all know is always a possibility at Fiserv).
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AI? That's laughable. I've been using MS Copilot for a while now. It's 'integrated' into the whole MS space, which makes it easy to find things you've lost. But doing your job?! That isn't going to happen for a long, long time if at all. I've been trying to teach it like a new hire - analyze this, check that, give me details on X, etc. It's like having Rainman as your personal assistant, if he had amnesia. It'll pick apart data quick, then forget the conversation or start making up stuff later. I can't wait to read the next email that says "we're dumping AI" and hiring everyone back.
No matter what skills you have if you’re looking for work right now you’ve already got a couple strikes against you as companies are making layoffs all over. Just one face in a huge crowd. Theres people been out of work a year and show no signs of getting any.
As someone who recently left but am still returning here occasionally out of some sort of weird PTSD it seems, I'm even talking about this to my psychologist, Fiserv is run by dinosaurs who use dinosaur technology cause they are too cheap and incompetent to use anything of a modern standard
Having "experience" in something is not valuable to another employer if that something is essentially old technology or obsolete.
It's never too late but every day someone stays at fiserv is a day longer that they are damaging their careers long term as you won't be keeping up with in demand trends -- unless of course you do this outside of work
Fiserv / Clover is a dumpster fire.. you should always be preparing for your next job the moment you walk in the door.
AI is going to make you obsolete regardless.