AT&T is embracing AI, but are we helping build technology that could eventually eliminate our own job?
14 replies (most recent on top)
can’t wait
Look at the positive side: All of us can put "AI trainer" on our resumes now! AI gatekeeper bots put you a the top of the pile
Yes
Only administrative roles. All levels of. Redundacies by 2028. So yes and no.
AI cant RTO so probably not. If we apply Stanks logic, everyone whos doing a job needs to RTO.
Just ask any of those 60K employees at Microsoft that are being given the option to severance out of the business.
Every time you use AI to help write an email, ask a question, write a follow-up letter, RFP technical response, etc, you are training the AI to take your job. We're aggressively using AI and integrating more back-end systems and employee and customer-facing applications. AI is integral to Stankey's goal of getting to that 75K +/- head count.
Still waiting for AI to crawl in attics for me.
Eh, who cares?
The pressure sure has ramped up to prove you are fully engaged and using it to do all of your work, and to come up with ways for it to do more and more. Tied directly to your performance now. I use it to record and transcribe by Teams calls. But it’s clear that’s not going to be “enough” anymore. It’s not of much use otherwise, jumping between all of the different legacy systems we use to actually get our work done. L3 and above have no idea. They just have to show how progressive they are.
Honestly I don’t give a flying flip anymore. Lay me off.
There’s much cognitive dissonance when it comes to “Abominable Insidiousness”.
Know some who use it a lot. Said it saves them time on projects. They can pull a lot of needed info themselves. No more email/voicemail tag. Time saving varies depending on what they are working on. Has also caused some mistakes as some will take whatever AI spits out as gospel without checking the output.
Promises of cost savings will be kept no matter how much it costs
we are in the hype cycle for AI.....very few companies (less than 2%) can point to an improvement in earnings due to AI.....
AI will probably replace some jobs, especially repetitive ones. AT&T is investing in it to reduce costs and improve efficiency, not just make our jobs easier. The real question is how many employees they will still need once these systems are fully operational.
If it goes the way they are hoping, yes.