So...CDW added a new board member that was a high ranking C level at Deloitte.
Another consultant. Go read what it's like to work at Deloitte. Seems like CL and team want to double down and reshape CDW by outsourcing more and paying coworkers less.
Customers will be left with a lower quality of service since the company doesn't want to actually pay for the best in the industry. What will be left are people too desperate to quit/leave to go elsewhere as they can't afford any lapse in income or health benefits. Basically a workforce of desperate coworkers being held hostage fearful of their bosses rather than coworkers that respect their bosses. What a way to run a company.
At this point...just outsource everything to India. Get H1B's to run the warehouse. I'm sure customers will want to pay more for the same Tech and Services. CDW charges more for the same Goods & Services than others but now will provide a lower quality of everything in terms of account management. So what is the value add anymore.