I can’t get into anything today, and it feels like this is an ongoing problem. Saving money by using our own technology is great if it helps solve problems or streamline how we do work, the problem is none of our tools are leaders of the pack, or at least they’re most definitely not implemented that way. It’s so frustrating to login or fail to login time and time again… the never-ending password changes, the never-ending tools and processes, the never-ending multifactor authentication….. I just wanna do my fu--ing job and log off
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@m5 , I respectfully disagree and agree partially. Micro Focus overpaid for HP and Opentext overpaid for Micro Focus. Micro Focus strategy of maintaining old non growing profitable products was viable but the huge debt was affecting that strategy. Opentext compounded the problem by adding more debt for Micro Focus. Both companies did not invest in their employees, products or value experience and continue to cut all three. The management and board is not up to the challenge.
Most companies were profitable before they get CEOs that make big acquisitions that ruins the companies. HP is a good example. Now we have Micro Focus and Opentext as new examples.
The problem is many of the tools came from Microfocus with was a trash fire. Nothing MF did was good. Nothing was properly designed or maintained. Opentext bought them and cut/fired so, they lost the little knowledge that existed and the remaining people are incompetent, dont understand their jobs and dont care about the products or company. Basically we bought a broken car, hired the milkman as a mechanic and we're frustrated the car keep breaking down.
@gw I work on the team behind some of these implementations. OT laid off the architects. Apparently the bugs didn’t get the memo.
@b9 Do we still use those tools, a year or more back, i know the core architect, leads were laid off in groups. Likely those who are supporting it now have no freedom nor willingness to support as they know its all in Sunset.
Sounds like the system is working perfectly. Can’t get hacked if nobody can log in. Can’t have a data breach if nobody can access the data. Can’t miss your productivity targets if you spend the entire day proving to a computer that you are, in fact, you. This is innovation.
Gotta love the minimum 16 characters password limit for one of the systems. Guess how often I mistype that password.
Opentext is not built for reality.
Blame the people behind the permission management, architecture, Active Directory, and ticketing systems (ServiceNow, Jira). They lack the skills to build effective systems, yet remain incredibly arrogant. Stupidity.
IT Team should be kicked out. Previous tools were somewhat functional. Newer implementation of inhouse tools su-ks to a level that, me and my team started using excel. Same thing for Engineering and Finance as well. Teams tired of escalating it, but Shannon Bell is Deaf and Mute like he-l. The things used to take 10 to 15 minutes to plan, coordinate, now you are not sure even after a day.
@OP agreed and confirmed 100%. Our internal tools are industry best