I've noticed more members are telling me they longer have UHC DSNP. More members keep hanging up on me. My numbers are dropping due to no fault of my own. I can tell the members are not happy. Especially since they now pay for things that they didn't pay for before. Haven't heard of any OAH Care Navigators being laid off but don't see how that can last for long.
There are no replies in this thread yet. Be the first to post a reply below: