The nuance here is that political systems do work. However, political systems must be based on honor and principles - and A LOT of education and intellectual honesty. The moment you corrupt a political system, all bets are off. Good, healthy politics can go a long way.
Regarding the hiring of individuals who lack basic technical knowledge, I find it curious that software is the only engineering that allows someone to design infra structure without having a degree - or anything that resembles qualification. In any other engineering context, one must have not only a degree, but maintain a license in order to touch anything. If we were building airplanes or oil platforms, most of Comcast's "technical leaders" wouldn't be allowed anywhere near a job site, by law.
I agree the problem is not limited to engineering, it impacts all verticals - its a moral problem, so cross cutting. But, if we want to regard ourselves as a technology company, then we must accept that engineering is sacred. Everything else is built on top of it. If we lack the proper infrastructure to run our services and build our features, we are dead on arrival.
GPO spent the last few years paying PWC for advice on restructuring, lay offs and systems redesign - to no benefit. Since 2022, most of the stuff we designed is garbage. It looks great on a power point presentation, but it cant be delivered in production. We are currently in a broken state across the board, and even if McKinseys was to get the restructuring right this time, it would take us a couple of years at least to get our ducks in a row so we can at least go to market with something other that a rebranding.
Comcast cannot persuade potential customers to purchase internet and security that was designed by amateurs. Entertainment maybe, but not internet and security. This sh-t is serious. There is real liability in failure. Much less can we compete with real technology companies with sharp, intelligent, competent leadership.
The good news is that there is an abundance of technical talent at Comcast. What we lack is LEADERSHIP. Comcast's problem is exclusively unintelligent, unqualified, dishonest leadership - not engineering. And if we go ahead with massive scale lay offs before we fix leadership, Comcast doesn't stand a chance.