Has Five9 turned into a burnout factory to just burn through good people with no thought about maintaining our ability to complete our mission...
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It’s entirely deliberate. They want their non-customer-facing staff to hand in their notice so they needn’t pay redundancy (hence the return-to-office mandate), and whatever work AI doesn’t automate will be shipped offshore. Welcome to the brave new world of CX (and of white-collar work generally).
I have been through this at a previous company. Any new estaff member wants to bring their people from their previous company. They don't want to layoff the existing people because of severance so they just burn you out until you quit. It ended pretty badly at my previous company with all my shares losing a ton of value, so I hope we don't make the same mistake here.
Yes because that makes great business sense!
Yawn, next.