ODW joke

ODW DSA UK is an absolute shambles.

Why aren’t they just rolling it back, fixing the known issues, and then flipping it back on?

Is this JC’s ego getting in the way?

They’ve got to be seriously thinking this is going to delay the global launch date.

There’s no silver bullet here. The problems are sc--wed up at an account level, and ultimately the sales rep is the only person who can fix them. There’s no bandwidth for the reps to do that, and there’s nowhere near enough support to help get these issues resolved in a reasonable timeframe.

Dell project managers were always the butt of the joke because no one really knew what they actually did. They were all told to stop what they were doing and focus on ODW under NDA, and this is what we get.

The joke is on us now, the people who actually have to live with it, deal with the fallout, and fix the mess.

#Rollout #Implementation #ProjectManagement #Leadership #TechnicalSupport

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@da And some of those leaders who made decisions to modernize software in ODW that caused horrible oversight and delays are now in charge of AI things. We should be very afraid. The focus on "Dell is a hardware company" has never been more dangerous.

Speaking of…. Does anyone know to acccs sign ip and take the required trading due Dec? I’ve spent hours on ODW today.

In some teams they are saying it's been brilliant, even oracle say it is one of the best implementation...they must think people are mushrooms

Dell had Project Managers? Where? When? I've never seen one. Same with Product Managers.

We all saw this coming:

Short answer, they can't.

Some of the prior systems were offlined in the cutover and can't come back, so now they have to fix things in flight. It's basically bad IT practice.

ODW is living proof that we are not a tech company. The process has gotten worse, not better by any stretch. It created more work than it alleviated. Only the employees will be held accountable. Not the “leadership” that is outdated. Time for the top layer to retire.

I love this. Dell corp executive getting what they deserve. Karma is coming for you JC, it will be an epic fall. Gong show loser

On one of those ODW calls, Mr. Bruns, if you happen to read this—or someone passes it along to you—please stop talking over people when they’re trying to tell you they have a problem. Stop, listen, and then respond.

When you constantly talk over people, you don’t just come across as rude—you come across as dismissive of legitimate issues. And honestly, it leaves people thinking you’re full of horse manure.

REPEAT!!!!::::: JC doesn't want to give his millions back in bonus.

P.S. That's not a joke. Mr Dummb T-Shirt is the reason we're in this mess.

@a8 Fooking KFC. Placed.my order.ladt week and had to wait 27 minutes for the chicken...(True story)

OCW (One Cluck Way)

whistleblower time...go public

JC doesn't want to give his millions back in bonus.

P.S. That's not a joke. Mr Dummb T-Shirt is the reason we're in this mess.

@OP This has been a monumental f**k up, so bad that the teams meant to be supporting the fixes don’t know themselves what to do. Customer patience has passed and front line sales are broken. No surprise who’ll get the blame … us!

It simply can’t launch globally in its’ current state. Dell not being able to take laptop orders would be remembered like that time KFC ran out of chicken

Messing up SCORE is one thing, messing up your booking system with no QA or rollback is genuine insanity

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ODW joke

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