The team that Sampath put together is being dissolved, case management in the CX mobile organization. It was announced today they either have the opportunity to take voluntary separation or be mapped over to the technology department. Also, 2026 stock Together vest over 4 years now paid in 1/8 increments starting in 2027.
8 replies (most recent on top)
What did case management really solve besides letting agents over promise and under deliver by sending follow ups to another team. Luckily you get to keep your jobs for now. If its voluntary that is just like other departments that eventually have more layoffs. So id take the money and run, but if you stay just know its on borrowed time.
@db 11/1
Can’t stress it enough, should have unionized
Who is the SD?
@OP What's the date the reps will be moved to tech if they don't take the severance?
Boo!!
I wish my team was broken up. Sick & tired of these lazy b-ms.
Stock Together was announced company wide. Not breaking news there