In a series of last minute team meetings members of Marriott Customer Engagement Centers teams , Office of Consumer Affairs, Case Resolution Team, and Social Media were told their entire team is being eliminated. In the openings remarks of the meeting the Sr. Executive leading the meeting referred to Marriott's 2026 "Growing Forward" initiative. A complete insult to the intelligence, dedication, hard work, of the Customer Engagement Centers "best of the best". Options to apply for new roles under the restructured organization were discussed. The job openings will be opened to the public. There will be fewer openings than the positions being eliminated. All roles for these teams will officially end on November 23, 2026.
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How many roles are being eliminated? What specific titles were impacted?