Centrica and Monday.com are implementing significant workforce reductions due to evolving customer preferences and the rapid advancement of artificial intelligence. Centrica will eliminate 1,300 roles over two years, citing a shift towards digital customer interactions. Monday.com is cutting approximately 620 jobs, about 20% of its global staff, to restructure its business around AI development. Both companies state these changes are necessary to adapt to industry transformations and changing market demands. Concerns have been raised about the impact on vulnerable customers who may struggle with AI-driven services.
London, England
https://www.computing.co.uk/news/2026/ai/centrica-and-monday-com-announce-ai-related-job-cuts