I am not sure Fiserv will survive.
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This is an important question for people afraid/unwilling to move because they are close to retirement. How about ten years? Will Fiserv still exist in ten and will they still employ you? People in their 40s and 50s might be tempted to turtle down and try to ride things out to retirement. But all the signs say no. Constantly layoffs and BU selloffs. The risk in avoiding change to stay in Fiserv might be greater than changing jobs for 5-10 years before retirement.
5 years ago, I would have said no, because (for example) most medium and smaller banks would have not had the means to do web banking.
Now, nearly every product Fiserv has, also has a competitor. The smaller banks and CUs using what used to be Voyager are now using something that isn't Fiserv. Clover? Heh; if it wasn't a loss-leader and if Square wasn't almost as incompetent, nobody would give it the time of day. Payments? If Gravity Payments wasn't led by a raving ideological id--t with a messiah complex and (around women) grabby hands, that deal would have been sealed long ago.
Fiserv isn't very far from being plunged into the abyss, but it stays alive only because its competitors are just as incompetent in too many aspects. The moment a sharp and smart competitor shows up with a compelling product, Fiserv's product is doomed.
I have to agree with the other posts. Fiserv's future looks shaky at best. Fiserv was pretty recession proof in the past. I'm not sure now, with the focus on Transaction Fee's, which will slow down during times when consumer confidence is low.
Fiserv will be gone by 2025. It will be sold off in pieces. Frank will bail in 2024. The Fiserv name really has no brand power. Most folks that hear the company name think people are referring Pfizer, the big pharma company. The man on the street has never heard of Fiserv. Pretty soon the white collar man in banking/finance won't either.
If you think of Fiserv as a utility like Gas, Electric, Water then yes - it will be here. Only the largest clients can do the ugly work for themselves (the infrastructure build that powers the systems.) competition will eat away at the client base as Fiserv stays rooted in legacy systems though.
I think Fiserv as a company will still exist, although it will probably look differently from how it does today. I imagine some divisions being sold off, particularly on the bank/FI side, and a continued greater focus on the payments side of the business (and, of course, on FB's darling child Clover, which at this point can barely compete for talent with other Silicon Valley companies thanks to OFD leadership).
I can't imagine Fiserv becoming any better for employees in the near future, though. That would take an ousting of certain OFD leaders and a rebuilding of the company culture, which seems unlikely.