Thread regarding AT&T layoffs

HR First Town Hall

We started the town hall strong, but things took a turn once the conversation shifted to “culture” and how we plan to integrate it into everything. It was disappointing to hear how culture and sentiment were being framed.

Culture isn’t a buzzword or something you sprinkle on top of initiatives it’s what employees feel when they walk through the doors every day. It’s reflected in how we support people, how decisions are made, and how work actually gets done.

Right now, we don’t have a defined culture strategy or a competitive differentiator, so saying we’re doing “market-based culture” rings hollow. And leaning heavily on AI because it sounds innovative doesn’t address the real issue: we haven’t clarified who we are, what we stand for, or how we create an employee experience people can trust.
AT&T is not culturally where it needs to be. Culture is shaped by systems, leadership behavior, consistent norms, and shared meaning—and right now those elements aren’t aligned or clearly defined.


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| 4291 views | | 74 replies (last November 23) | Reply
Post ID: @OP+1kac120d0

74 replies (most recent on top)

Culture wars don’t belong in the office.
HR should be ashamed but they’re not.
Strange times indeed.

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Post ID: @bt+1kac120d0

I felt like I was watching the view!

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Post ID: @bp+1kac120d0

The culture is fear and intimidation whether it’s layoffs, getting a large workload increase due to a peer being let go or having to pay for your own relocation with no guarantee you won’t be let go shortly after the move.

Senior leadership believes culture can be dictated via a Power Point and Town Halls showing culture pillars.

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Post ID: @bm+1kac120d0

"Nark. If you have a problem with the culture, why not address it in broad daylight through the provided company channels."

You mean like answering truthfully on the annual employee survey?!

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Post ID: @bd+1kac120d0

When was this HR Townhall? I don't recall seeing a webcast communication.

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Post ID: @bb+1kac120d0

These townhalls are always bull sh-t. No one actually cares. They always have hidden filthy agenda and they just show off they are rich in culture, communication and take very good care of their employees

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Post ID: @b7+1kac120d0

HR, better luck next time 🍀. We’re a huge corporation that acts like we’re operating in grandmas basement, selling junk on eBay. Where do they get these people?

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Post ID: @b6+1kac120d0

When can we go back to just doing our jobs instead of hearing this rubbish?
Someone has paid some outside company big money to talk about culture wars.
That’s where this is coming from.
Keep in mind that overseas workers and contractors won’t hear this culture war cr-p. What a waste of money and time

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Post ID: @b5+1kac120d0

Tbh as soon as she said culture war, I tuned out.
T1red of that sh1t because she doesn’t know me and she has no business telling me how to think.
It’s a job not a cult you stoopid dingbat

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Post ID: @b3+1kac120d0

What I found so egregious was her use of PSYOPs which is short for Psychological Operations.

We don’t need psychological analysis or warfare to understand how to work.

Just plain d-mb.

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Post ID: @ax+1kac120d0

Why would Human Resources wage a war on culture? Corporate culture isn’t something you lecture about.
The tone is wrong.

Another fine mess!

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Post ID: @av+1kac120d0

This place is making me hate my life.

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Post ID: @at+1kac120d0

I did watch and some of it was meh.
Just blah and rah rah.
I agree with other commenters that the Cultural War and Cultural Heritage War came off like propaganda. I can’t blame her for sounding like The Heritage Foundation.
She’s paid to say these things.

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Post ID: @ar+1kac120d0

I missed it, lucky me.

It’s unfortunate that the new head of HR had an AI Bot write her speech on Culture.

I was hoping for a more human explanation and experience.

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Post ID: @aq+1kac120d0

Darcie Henry had absolutely nothing to say on any topic of significance. It was all corporate fluff.

Like many town halls, it amounted to 75 forgettable minutes where we all could've been getting real work done, but instead had to endure some silly slides and leader worship.

I wasn't expecting any dramatic pronouncements, but I had higher expectations that the person they hired after a two-year search would at least have some decent executive presence, bit she couldn't have come across as more of an empty business suit if she'd tried.

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Post ID: @ap+1kac120d0

Save the “culture” speeches for your AI bots and overseas workers.

How lame.

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Post ID: @an+1kac120d0

HR is trying to empty out the company so that they can start from scratch—- that was my take.

It wasn’t about retention, keeping great employees.
My two cents

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Post ID: @am+1kac120d0

Was this the new HR lady that was talking about culture ?
Wow, what a disappointment.

Looks like another bad Forbes ranking in the making.

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Post ID: @ak+1kac120d0

Chairman Mao launched the “Cultural Revolution” in China and kept that country in the dark for decades.

We’re experiencing a similar situation

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Post ID: @aj+1kac120d0

@a6
Yeah you’re right.
I heard a customer just the other day say “thank God ATT has RTO”.
Not too bright are you?

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Post ID: @ah+1kac120d0

Nark. If you have a problem with the culture, why not address it in broad daylight through the provided company channels.

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Post ID: @ag+1kac120d0

@OP You nailed it. The whole “culture” segment of the town hall was embarrassing. They talk like culture is something you can announce into existence, as if repeating the word enough times will magically make employees feel supported or valued.

Meanwhile the actual culture employees experience every day is fear, exhaustion, and total disconnect from leadership. You can’t claim to be building culture when the only consistent message people hear is “come to the office or else.” That’s not culture. That’s coercion.

There’s no strategy, no identity, and definitely no trust. Calling it “market-based culture” is laughable when the market has already rejected their RTO approach. And throwing AI at the problem like it’ll fix morale is just another shiny distraction.

Culture isn’t a slideshow. It’s not a talking point. It’s what people feel in their gut when they log in, or swipe their badge, or sit through yet another call from an office they didn’t need to be in. Right now that feeling is frustration, burnout, and zero faith in leadership.

Until they fix that, all the buzzwords in the world won’t mean a damn thing.

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Post ID: @ae+1kac120d0

@a9

Cluelessness is a feature, not a bug

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Post ID: @ac+1kac120d0

“ “Leadership” hates the employees.”

Truth…and we likewise abhor these bogus, mendacious, capricious, avaricious so called “leaders”.

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Post ID: @ab+1kac120d0

Culture to not provide desks to employees, culture to terminate employees even knowing how uncomfortable employees are in office working on chairs.Great culture is being made.

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Post ID: @aa+1kac120d0

@a2 Exactly. Market based culture is corporate gibberish. If they listened to “the market” they would know that companies that allow flexibility are more attractive to top talent. They would also know that constant layoffs only build a culture of distrust.

Finally, if they listened to “the market”, they would know that responding to negative survey results by blaming employees and taking half-measures like putting better lighting in open offices that people detest isn’t actually responding to “the market”.

The cluelessness never ceases to amaze.

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Post ID: @a9+1kac120d0

@a6 5x8 RTO is resulting in less hours worked and less fücks given about the customer. When leadership doesn’t care about the employees and ignores their needs, then the employees feel the same about the customer. Isn’t it funny how that works?

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Post ID: @a8+1kac120d0

What culture?

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Post ID: @a7+1kac120d0

“I was OVER them talking about the customer.”

5x8 RTO is providing more consistent quality for customers.

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Post ID: @a6+1kac120d0

The culture was fine before RTO. Since then… the last two years… the culture has never been worse. #567

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Post ID: @a5+1kac120d0

Ah, yes, the culture of RTO 5 days, but we don’t have enough seats in your office to give you a dedicated desk, so play musical chairs each day is great! That must be what market based is.

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Post ID: @a3+1kac120d0

The culture is toxicity. The culture is zero loyalty and zero trust. The RTO policy set and implemented by leadership reflects the culture. They’ve made it clear they have a lords and serfs mindset. “Leadership” hates the employees. If you want to improve the culture give people basic respect instead of treating them like a number in your headcount reduction spreadsheet.

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Post ID: @a2+1kac120d0

I was OVER them talking about the customer.

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Post ID: @a1+1kac120d0

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