Some significant cuts are coming to the branches. The Bank moves toward a “Universal Banker,” which will replace the tellers. Also, branch closures will speed up at a rapid pace. Which means overall leadership will be reduced. Cutting 3B this year will have a drastic impact on the bank.
8 replies (most recent on top)
We have universal bankers yes, but we also have tellers that make like $1 less per hour but can do about 1/4 of the tasks.
Thank you for sharing here. This is how we embrace candor.
If staffing gets any leaner, we will run branches with one person.
"who goes into a branch anymore?"
I imagine the elderly and others who struggle with or have limited access to technology.
We have had universal bankers for over a year now. My branch literally had 4 employees right now. And no we are not a slow branch. We are very profitable. This is not sustainable
who goes into a branch anymore?
FINALLY universal bankers. I’ve been calling for this for almost a decade now. Why did this take so long?
This is going to basically solve ever problem/staffing issue/customer service issue that Branch Banking currently has.
bout time