Thread regarding Fidelity Investments layoffs

Quitting in a call center role

If someone works as a call center rep, and plans to leave. Is there any legal repercussion for quitting in the middle of a team meeting with immediate notice? This person would never make the mistake of working for another securities firm again.

The quitting would involve letters written in crayon for professionalism for the entire team, a short speech that encourages others to leave before they waste any more of their lives underpaid by the firm working for yahoo manager that "fight the patriarchy", emails timed for the meeting to be sent to the manager, managers manager, and HR (to ensure the manager cannot lie about the details of leaving), and an immediate turning in of their equipment.

Is there any way for the firm to fine a customer service specialist for this? Also has anyone heard of the firm closing personal accounts of reps in retaliation for leaving the firm?

Looking for feedback from any other brave souls who have left the pit of mediocre Johnsonville, or anyone who has seen others leave suddenly. Much appreciated. Losing the remainder of a paycheck would not bother this person, markets pay well enough to offset that. The bonus is also not big enough to matter. Giving 2 weeks notice is far more courtesy than this black hole deserves.

This person likes the idea of emailing a resignation to the entire firm. But it's too much work to manually make those email lists so...nevermind that.


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| 2071 views | | 12 replies (last November 9) | Reply
Post ID: @OP+1k8yp7vfv

12 replies (most recent on top)

Go for it…and in the meeting make your announcement and when leaving start singing “God Bless America.”

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Post ID: @1dx+1k8yp7vfv

Nope!

You can leave anytime you want, just like they can fire you anytime they want.

The worst that will happen is they may mark your HR file as "do not re hrie."

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Post ID: @z2+1k8yp7vfv

Burning bridges in a blaze of glory is juvenile and classless. It'll say more about you than the people you're trying to expose. This isn't 9th grade or a tv show

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Post ID: @xz+1k8yp7vfv

Just insanity. This place is a cesspool of insanity. The short answer to your question is no. You are only burning bridges with the people who sit through this kind of exit. It will be talked about and your name will be known for this level of insanity. Just quietly leave after giving your two weeks notice. You in 10 years will thank yourself for keeping a level head.

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Post ID: @ny+1k8yp7vfv

Legally, likely not I would imagine. I would go more professional. You never know who someone at a future job will know here. No one will care here what you do in the way like. you think they will, except yes, they’ll talk about it and think it’s foolish. I do know people who have up and left normally and it’s fine. Encouraging others in writing to leave, that’s where I’d worry if at all. Fidelity certainly has the means to legally take someone out if they wanted to, obviously. 2 weeks notice is just a courtesy, though. I know. Call center is draining and traumatizing. People legitimately have ptsd from it. Call out. Spend some time in the sun. Hunt for jobs. Journal about it. Handwrite unsent letters.

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Post ID: @kp+1k8yp7vfv

I’d this friend is so fed up with Fidelity, why waste all the brain cells ? Tell them to just move on. If no one cared about what they said while they working, no one will care after this stunt. Trust me, there is nothing shocking this person has to say, that has not been said before. Just go in peace and best of luck.

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Post ID: @j4+1k8yp7vfv

Closing your personal accounts? No, but as others noted you will be talked about all over Fidelity. Since your name will be known, some associates will look at your accounts (despite it being unethical) and talk about your accounts.

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Post ID: @g9+1k8yp7vfv

That was you?? Your legendary work reached the branches and we spoke about you for weeks.

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Post ID: @c3+1k8yp7vfv

Fidelity used to have a "we care" culture and along with that came lower wages which was the price employees were willing to pay to not be treated like a crank out as much production in an hour until your fingers bleed type of organization. There has been a complete rotation of executive management that does not value the original Fidelity culture and it is all about the numbers so at this point you might as well go to a Merrill Lynch and get paid a lot more for the same culture. Abby is asleep at the helm and may possibly be thinking of cashing out as she could be considering retirement as she ages- no word on any succession plans. If cash out is the plan then yes- build up the numbers as much as possible for a sale.
You are not alone as I hear a lot of lack of satisfaction among associates in a lot of different roles. So called destination roles are no longer desired destinations.

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Post ID: @bp+1k8yp7vfv

First, employment is "at will" meaning you can leave at any time as well as the employer can let you go at any time.

I understand and can relate to feeling that the company is taking advantage of you by raising expectations and continue paying low wages- most employers that will be the name of the game for senior management is to pay the least and get the most. Fidelity is known for being cheap although I have seen other roles that seem grossly overpaid.
The repercussion you face with just walking out the door is not being able to use Fidelity as a reference for applying at new jobs unless you are retiring then it does not matter. The smart way to do it is to put your two weeks in, most employers will have you leave right away vs having a potential toxic employee on site.

There is no way they will fine you and doubtful Fidelity would ask you to close your personal accounts.

To pull a Jerry Mcquire would make your colleagues envious but after 10 minutes everyone would be back to work and at some point someone may say remember when so & so said ** and walked out. You will not be hurting Fidelity in any way as someone will fill your spot immediately. It's just business and as mean as it is to try and pay people the least you can get away with unless you work for maybe a smaller place where you are not just an a badge number you will run into this at the next job as well. Welcome to trickle down economics that started in the 1980's.

Best of luck

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Post ID: @bj+1k8yp7vfv

What this person plans to do is not courageous, rather its road rage. I would refrain from collaborating this person professionally. What I did in my previous pervious job, the minute I decided to leave that place, is to set up an internal blog (employee blog was automatically feed to a corner on the internal company home page) and pointing out the obvious wrongs everybody knows but nobody says it loud.

They soon banished me to a irrelevant role and I soon landed a better offer outside. I gave the team the professional two-week notice and on my last day sent an email to the CEO informing him of my blog. During the process I accrued a cult following within the company and the CEO replied "wish you speak up earlier but good luck".

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Post ID: @bh+1k8yp7vfv

What in the world are you off about?

You think companies can just issue fines because you're acting like an a-s, and sending emails to managers managers managers with some crazy "fight the patriarchy" theme?

As long as you don't make any actual threats, the worst that'll happen is people just think you're nuts. You'll certainly be a topic of conversation for years. "Remember that crazy lady who got up in that meeting and gave that speech, and walked out... WTF?"

If that's your goal, hey do it. Seems like a lot of energy to spend on people that likely aren't worth the effort.

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Post ID: @ae+1k8yp7vfv

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