I'm not saying that there aren't any great ones, but they are definitely in the minority. I had a great manager, but he didn’t last long here. Instead, I now have a manager who probably couldn't get any important role in any other company. Why is the company full of bad managers? I have no answer to that question.
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Major disconnect with upper management, managers to supervisor and union. Most jobs in operations are micromanaged and redundant with efforts to centralize which just cause more redundancy and micromanaging. Every time they attempt to push the union out they just simply give more responsibility to management and just keep the union anyway. Then they attempt their lockout tactics and the union cripples the network to the point that they end up riffing management. Same cycle over and over
Had the same manager since hired, but has gone “senile” because he was told STFU…and log number of meetings …lol. I dare if any leadership is reading this, managers and above all the way to 5 gheeeeee..grow a pair. You want to solve a problem you were paid to do your job, I dare you be part of it. F the “anonymous” pulse survey and grow a pair.
We likely have bad managers because the bar is set low. Also, the direction of this company is concerning. Our strategy and products have gone downhill. Very frustrating when almost all of the new leadership are not American.
1haxdy1d, Stratton was last spotted with Frontier in some fashion helping them rebuild their identity after their DSL/OSP problems in transition to Fiber.
Truthfully, not doing a bad job either as the rebrand and fiber deployment has been rolling along fairly well it looks.
@1ttx+1haxdy1d you obviously work here lol
We don’t hire managers based on sales or leaderships skills. Our managers were hired based on what tricks they could play with metrics and/or who they know. They don’t know how to lead people to generate sales and revenue, they literally just spend hours on the phone each day with each other trying to come up with new tricks - all just to come to the reps and say “make it happen, I don’t care how.”
In the CSSC it's not about qualification anymore it's "I'm tired of being on the phone, I'm tired of taking calls, I'm tired of always being in harms way of disciplinary action", so they become management and inflict the same things on reps that they just ran away from. And yes, it's who you know, whose a-s you kissed and your willingness to try to destroy the rep that you sat right next to when you were a rep or even the senior rep who taught you the job when you started. There's absolutely NOTHING great about this company and their underhandedness and corruption is longstanding.
it’s almost as if we are all back in high school the way these promotions are handed out. why they even interview, i have no idea. The spots are filled before they even hit your job search link.
It’s a real sh-t show of people that are so full of themselves it stinks sometimes I wonder do these people actually listen to themselves and all of the BS they spew trying to sound smarter than the next person.
I’ve been with the phone co. 40 plus years. New York Tele, then AT&T, Nynex, Bell Atlantic and finally Verizon. Their problems started in the early 2000’s when they stopped running it like a utility. It’s all id--ts now coming up with ridiculous platforms and metric measuring tools that don’t give the customer any better service. It only puts more pressure on the associates and managers.
Its not what you know at Verlieson; its who you know and who you blow. Watched it for 9 years. SSDD.