Some think it's because of the merger, while others claim that it's for other reasons.
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OP can’t provide legitimate data to show that clients are “leaving in droves” because this post is speculative and is baseless.
Does anyone here actually read the quarterlies? The bank is doing fine - more than fine, actually, Customers are leaving, no doubt, but not at a materially higher clip than the two separate banks lost in any given year ( nor higher than industry averages). Also, new customers are coming in. Deposits are up, lending activity is up, overall earnings - you guessed it - up.
This is not an opinion, nor do I personally want it to be true or not true, it just is what it is and it's in the publicly available earnings reports.
Losing customers after a merger is standard. Depending on how the merger/acquisition is handled determines how bad the losses are. After First Virginia, it was pretty bad. Why would this big mess be any different?
Link to a reputable source that shows clients are leaving?